Privacy Policy

Effective Date: 30 July 2025

This Privacy Policy explains how Reelvo ("we", "our", "us") collects, uses, and protects your personal information when you use our platform.

Introduction

By using Reelvo, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

a) Personal Information (provided by you)

  • Name, email address, phone number
  • Instagram account details (via secure API connection)
  • Payment details (processed securely via third-party gateways)

b) Usage Data

  • Actions performed within the platform (e.g., reel generation, scheduling)
  • Device info (IP address, browser type, OS)

c) Authentication Tokens

  • Instagram access token (used only to auto-post on your behalf)

Note: We do not store your Instagram password. All authentication is done securely using official APIs (OAuth 2.0).

2. How We Use Your Data

  • Provide and improve the Reelvo platform and its features
  • Schedule and publish reels to your Instagram (with your permission)
  • Monitor performance, detect bugs, and enhance user experience
  • Communicate updates, offer support, or send service-related messages
  • Process subscription payments (for premium users)

3. Data Sharing and Third Parties

We do not sell your data to anyone.

We only share necessary data with trusted third-party services that help us run our platform, such as:

  • Payment processors (e.g., Razorpay, Stripe)
  • Cloud storage providers (e.g., Google Drive API)
  • Analytics services (e.g., Google Analytics)

These services are under their own privacy policies and maintain strict confidentiality.

4. Data Storage and Security

All sensitive data (e.g., access tokens) are encrypted and stored securely.

We implement strong access control and secure servers to prevent unauthorized access.

Despite our efforts, no method of online transmission is 100% secure. Use the platform at your discretion.

5. Your Rights

You have the right to:

  • Access or update your personal data
  • Revoke Instagram access anytime from your settings
  • Request deletion of your account and all associated data

To request any of these, email us at shivamkumr132@gmail.com.

6. Cookies

Reelvo may use cookies to:

  • Save your preferences and settings
  • Track session data for analytics

You can control cookies through your browser settings.

7. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from children.

8. Policy Updates

We may update this Privacy Policy from time to time. You will be notified of any major changes via email or in-app notification. Your continued use of Reelvo means you accept the updated policy.

9. Contact Us